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EA CEO Criticizes Dragon Age: The Veilguard’s Lack of Live Services

Highlights

  • EA blames lack of live services for The Veilguard's underperformance.

  • Industry experts argue storytelling issues are the real problem.

  • Future strategies may need to focus on core franchise strengths.

Kaan Demirel
Last updated: 6 February, 2025 - 8:09 pm 8:09 pm
Kaan Demirel 5 months ago
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Electronic Arts (EA) faces scrutiny over the performance of its latest release, Dragon Age: The Veilguard. The company’s leadership has publicly questioned the game’s strategy, attributing its underperformance to the absence of live service elements. Industry veterans and fans alike are weighing in on EA’s approach, sparking a broader conversation about the future of the beloved franchise.

Contents
How Did EA’s Strategy Impact The Veilguard?What Are Industry Experts Saying?Is EA Considering a Different Path Forward?

How Did EA’s Strategy Impact The Veilguard?

During a recent quarterly financial call, EA’s CEO, Andrew Wilson, suggested that the decision to exclude live service components may have hindered Dragon Age: The Veilguard’s success. EA confirmed that the game did not meet its financial expectations, though some analysts believe the real issues lie in the game’s narrative and character development rather than its service model.

What Are Industry Experts Saying?

Former Dragon Age creative director Mike Laidlaw expressed his disagreement with EA’s strategy.

“But if someone said to me, ‘the key to this successful single-player IP’s success is to make it purely a multiplayer game… I’d probably, like, quit that job or something,”

Laidlaw told Eurogamer, emphasizing the importance of maintaining the series’ core elements.

Is EA Considering a Different Path Forward?

Another BioWare veteran, David Gaider, offered his perspective on the matter.

“My advice to EA… Follow Larian’s lead and double down on that. The audience is still there. And waiting.”

Gaider suggests that EA should concentrate on what originally made Dragon Age successful, rather than shifting focus to live service features that may not resonate with the established fanbase.

Historical reports have indicated that Dragon Age has consistently been celebrated for its rich storytelling and complex characters. However, recent critiques highlight a divergence from these strengths, as EA explores different monetization strategies. Comparing past successes with current challenges reveals a tension between maintaining tradition and adapting to market trends.

As EA navigates the future of Dragon Age, the feedback from both industry insiders and the gaming community will be crucial. Ensuring that new developments align with player expectations while exploring innovative features remains a delicate balance. The ongoing dialogue underscores the importance of understanding and preserving what makes the franchise enduringly popular.

The path forward for Dragon Age may involve reassessing EA’s strategies to better align with fan preferences. By focusing on the strengths that have historically resonated with audiences, EA can work towards revitalizing the series. Balancing traditional elements with thoughtful enhancements could help restore the franchise’s standing in a competitive market.

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Kaan Demirel
By Kaan Demirel
Kaan Demirel is a 28-year-old gaming enthusiast residing in Ankara. After graduating from the Statistics department of METU, he completed his master's degree in computer science. Kaan has a particular interest in strategy and simulation games and spends his free time playing competitive games and continuously learning new things about technology and game development. He is also interested in electric vehicles and cyber security. He works as a content editor at NewsLinker, where he leverages his passion for technology and gaming.
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