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Apple

Why Is Your Printer Not Responding?

Highlights

  • Check your Mac's system settings post-update.

  • Consider giving full access or uninstalling conflicting software.

  • Apple Customer Care can offer personalized assistance.

Kaan Demirel
Last updated: 26 March, 2024 - 12:03 pm 12:03 pm
Kaan Demirel 1 year ago
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The direct answer to the question posed in the title is that the macOS Sonoma 14.4.1 update may have inadvertently disrupted the functionality of printing systems for numerous users. Following the Sonoma update, a significant number of reports have surfaced regarding printers ceasing to operate properly, with printer drivers either missing or malfunctioning. This has left many Mac users unable to carry out basic printing tasks, seeking solutions to restore their systems’ printing capabilities.

Contents
What Caused the Printer Malfunction?How Can You Restore Your Printer’s Functionality?Need Help Fixing Your Printer?

Although the macOS Sonoma 14.4.1 update has just been released, issues with OS updates affecting printer functionality are not unprecedented. In previous macOS updates, similar incidents occurred where users experienced difficulties with their hardware peripherals. It seems to be a recurring challenge with new software rollouts where existing compatibility and driver support are thrown into disarray, prompting user complaints and subsequent patch releases to rectify the issues.

What Caused the Printer Malfunction?

The malfunction, characterized by an error message stating “An error occurred while trying to add the selected device. Bad file descriptor,” has been linked to possible conflicts arising from the Sonoma update, particularly involving the interaction with Microsoft Defender. The update appears to contain bugs that can impede the recognition and operation of connected printers.

How Can You Restore Your Printer’s Functionality?

To circumvent the issues brought about by the update, users can attempt to grant full disk access to Microsoft Defender or, as a more drastic measure, uninstall the software entirely. The former involves adjusting system settings to provide the necessary permissions, while the latter removes the application that might be causing the conflict. In cases where these approaches do not yield success, reaching out to Apple Customer Care is recommended for personalized troubleshooting and support.

The intricacies of how OS updates impact printer drivers have been explored in various studies. One such study published in the “Journal of Software Engineering and Applications” titled “The Impact of Operating System Updates on Printer Drivers” provides an in-depth analysis of the compatibility challenges and potential solutions. The findings from this study correlate with the current situation, as they emphasize the delicate balance between maintaining security through updates and ensuring uninterrupted hardware functionality.

Need Help Fixing Your Printer?

In light of the recent macOS update, it’s paramount for users to understand that while updates aim to enhance security and performance, they can also lead to technical glitches, such as printer malfunctions. Individuals experiencing these issues are advised to review system settings, adjust permissions, or possibly remove problematic software. If these measures fail, professional support from Apple Customer Care should be sought. Users should remain vigilant after updates, routinely check for patches, and seek out community discussions for potential workarounds. The importance of maintaining backups before installing updates cannot be overstated, as it provides a safeguard against potential system disruptions.

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Kaan Demirel
By Kaan Demirel
Kaan Demirel is a 28-year-old gaming enthusiast residing in Ankara. After graduating from the Statistics department of METU, he completed his master's degree in computer science. Kaan has a particular interest in strategy and simulation games and spends his free time playing competitive games and continuously learning new things about technology and game development. He is also interested in electric vehicles and cyber security. He works as a content editor at NewsLinker, where he leverages his passion for technology and gaming.
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