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Reading: Serve Robotics Acquires Voysys to Boost Robot Delivery Reliability
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Robotics

Serve Robotics Acquires Voysys to Boost Robot Delivery Reliability

Highlights

  • Serve Robotics acquired Phantom Auto’s Voysys assets for $5.75 million.

  • Voysys technology will remain available to global customers as a standalone entity.

  • Serve plans to expand robot deployment and maintain support for diverse industries.

Samantha Reed
Last updated: 9 September, 2025 - 2:49 pm 2:49 pm
Samantha Reed 2 months ago
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Serve Robotics, a company deploying autonomous delivery robots on city sidewalks, has finalized the acquisition of assets from Phantom Auto and its Swedish subsidiary, Voysys AB. This strategic move, totaling approximately $5.75 million, aims to integrate renowned ultra-low-latency video streaming and teleoperation technology into Serve’s rapidly expanding fleet. Serve previously sought to build its own connectivity solutions before opting to purchase Voysys, reinforcing its commitment to stable operation and reliable support as the robot fleet is expected to reach 2,000 by year’s end. As demand for efficient and safe robot delivery intensifies, the need for robust teleoperation tools continues to grow for urban deployments.

Contents
How will Voysys operate within Serve Robotics?What broader markets stand to benefit from this technology?How is Serve Robotics scaling robot deployment?

Voysys, founded in 2014, has a history of providing advanced video and data streaming for autonomous vehicles and machinery across complex networks. Serve was already leveraging Voysys technology prior to Phantom Auto’s bankruptcy, underscoring the value of seamless remote control and monitoring in commercial autonomous operations. Unlike earlier developments, this acquisition cements a long-term plan for operational reliability and customer support, whereas previous reports primarily highlighted technology partnerships or licensing arrangements rather than outright ownership and deeper integration.

How will Voysys operate within Serve Robotics?

Voysys will continue to function as a standalone entity, dedicated to serving both new and established customers worldwide. Its proprietary tools offer regulated bandwidth, advanced video compression, and redundancy, achieving glass-to-glass latency rates as low as 50 milliseconds—a performance metric industry stakeholders closely monitor for safety and risk mitigation. Serve’s intent is to incorporate Voysys into its Software & Data Services platform to create recurring revenue from in-house technologies.

“Joining Serve allows us to scale our impact while continuing to support our valued industrial partners,”

stated Torkel Danielsson, Voysys co-founder and CEO, highlighting the dual approach of growth and ongoing customer commitments.

What broader markets stand to benefit from this technology?

Voysys’s solutions are positioned for adoption beyond sidewalk delivery robots. Serve Robotics aims to maintain and extend service agreements with a global client base, which includes a leading European commercial vehicle manufacturer, an autonomous middle-mile trucking company, and agricultural robotics provider Maniro AI. The company recognizes that connectivity challenges affect multiple sectors, emphasizing that these robust streaming and teleoperation tools could support a diverse range of autonomous systems.

“I’m really excited that we can actually offer this now to other companies in our space, in robotics, in AVs,”

commented Dr. Ali Kashani, Serve Robotics CEO.

How is Serve Robotics scaling robot deployment?

Serve’s delivery robot fleet is expanding quickly, with 400 units reported active in the first half of the year and a target of 2,000 by December. The company’s growth strategy includes recent acquisitions such as Vayu Robotics, aimed at bolstering AI modeling and data simulation capabilities. Continued integration of Voysys’s low-latency streaming tech is seen as fundamental for enhancing operational reliability and customer safety at larger deployment scales. Maintaining and building upon global client relationships remains a parallel objective for both Serve and Voysys in this new operating structure.

The robotics sector’s growing reliance on teleoperation for edge-case intervention highlights the importance of technologies like those developed by Voysys. Serve Robotics’ acquisition distinguishes itself from prior arrangements where companies only collaborated at an arms-length basis with technology licensors, signaling a shift toward deeper control over infrastructure and intellectual property. As robot deployment scales, establishing such direct ownership may become standard practice to ensure operational flexibility and resilience when network conditions vary. Readers evaluating teleoperation solutions should consider both integration depth and support longevity when collaborating with tech providers in the robotics ecosystem.

  • Serve Robotics acquired Phantom Auto’s Voysys assets for $5.75 million.
  • Voysys technology will remain available to global customers as a standalone entity.
  • Serve plans to expand robot deployment and maintain support for diverse industries.
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Samantha Reed
By Samantha Reed
Samantha Reed is a 40-year-old, New York-based technology and popular science editor with a degree in journalism. After beginning her career at various media outlets, her passion and area of expertise led her to a significant position at Newslinker. Specializing in tracking the latest developments in the world of technology and science, Samantha excels at presenting complex subjects in a clear and understandable manner to her readers. Through her work at Newslinker, she enlightens a knowledge-thirsty audience, highlighting the role of technology and science in our lives.
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